To pursue the perfect trip
for a better world
Our Group.

Travel is a transformative experience that has the power to change lives. It opens our minds, broadens our horizons, and connects us with people from different cultures and backgrounds.

We're passionate about travel, and we're committed to making it accessible and enjoyable for everyone. Since our foundation in 1999, we've believed that travel should be a seamless and stress-free experience. This is why we are constantly innovating and building products, solutions, partnerships and leveraging technology to provide the perfect trip for everyone.

At Trip.com Group, we're committed to promoting sustainable and responsible travel practices, and we're dedicated to working closely with our customers and partners to remove barriers and establish connections at every opportunity. We believe that it's our responsibility to serve the needs of our travellers, support the communities that rely on us, and foster greater connection and understanding among individuals from diverse backgrounds.

Embark on a journey of discovery and adventure with us!

Key figures.
30
languages
39
countries and regions
29
local currencies
48
sites
10,000+
customer service staff
24 / 7
customer service
Covering.
600
airlines
3,400
airports
220
countries and regions
1.7M
hotels
25K
train stations
1M+
enterprises' corporate travel services
400K+
package tours
560K+
attractions and tickets
Development history.
1999-2002
Start the journey
2003-2009
Surging ahead
2010-2015
Global perspective
2016-2018
Rapid growth
2019
The birth of the Group
2020-2022
Navigating the pandemic
2023 & Beyond
Beyond global expansion
Start the journey

Our journey began in China in 1999, when our co-founders combined their expertise in travel and technology to launch the Ctrip website (www.ctrip.com), a “click-and-brick” model combining information technology with traditional travel services.

Our early years were a time to develop our vision and establish how we wanted to operate. The name “Ctrip” stands for “Customer”, “Teamwork”, “Responsibility”, “Integrity”, and “Partner,” the most important foundations of our work. We are always customer-centric in our outlook, while working together cooperatively and building on the strengths of our diverse and global team. Since the start, we have valued proactivity, truthfulness, open communication, and win-win partnerships.

Our team.
At Trip.com Group, we are a team of dreamers brought together by our love of travel to pursuethe perfect trip for everyone. We bring together a global network and a diverse outlook, dedicated to connecting travellers to the world and to each other.
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Our work.
We are constantly innovating and building products, solutions, and partnerships while leveraging technology to serve the needs of our travellers, while also creating a brighter future for the travel industry and for the world.
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Our commitment.
We combine our technological expertise, decades of experience in the travel industry, and passion for exploring the world, innovating new ways to make travel accessible and enioyable for everyone.
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