Hotels
Efficiently manage your business anytime, anywhere, with Trip eBooking
With more than 1.7 million properties in 200 countries and regions, we’ve built an extensive hotel network to give our customers a fantastic choice of accommodation. We empower our hospitality partners to reach a global traveller customer base, with creative and effective solutions to maximise your exposure and revenue.
Join our world-leading network of global hotels.
Long-term partnership with more than 1.7 million properties across 200+ countries and regions
Providing reservation services for 400 million users worldwide
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Network of 90K+ ecosystem partners
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hotel support
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Join our global network and list your property today
We’re dedicated to supporting our partners to generate business growth.
Advanced tools to enhance your dynamic growth
Full control of your own property - Prices, policies and restrictions
24/7 support to solve your accommodation problems
Locating ideal guests - guests need to follow the rules and restrictions set by you
Access to guest reviews for historical bookings
Accurate market trends to help you better manage your accommodation
Our Global Hotel Support Team can support your every step of the way
Our Global Hotel Support Team is here for you 24/7, every day of the year. We offer support services in 7 languages and from 7 sites around the world, with online chat, telephone, and email – all with rapid response guaranteed. We can help you to handle information maintenance, update room availability, provide consultation on sales policies, offer operational guidance, resolve order-related issues and more. We’re dedicated to supporting our partners throughout the entire journey from account sign-up to long-term cooperation to complimentary training sessions, all with the aim of achieving mutually beneficial results.
Trip eBooking gives you the tools you need to maximise your hotel’s performance.
Quick Order.
Don't miss any business by activating our automatic confirmation function
Price Maintenance.
Multiple editing models, easy to maintain according to your preference
Data Analysis.
Market trends, business overviews, and post-stay reviews are all in your hands
Knowing Trip.com Group is like knowing you have a good friend who will always take care of you during the good times and especially bad times. Although Trip.com is an online portal, it’s the people I treasure more in this great company.
Tatsuya Kinugasa
Maya Manor Boutique Hotel by KGH Group
Extend your reach, maximise your revenue, and book more room nights with our partnership programmes.
Preferred Partner Programme (PPP)
Our Preferred Partner Programme is a win-win partnership solution that hotel partners can use to maximise visibility and gain recognition by providing quality and competitive options. Trip.com Group provides properties that join PPP with multiple channels and exclusive icons to increase property exposure.
Trip.Best
Trip.Best is a highly selective, curated list of hotels that cater to the needs and interests of global travellers. With themes ranging from skiing to culture, Trip.Best offers diverse and customised recommendations that influence consumer decision making and promote user engagement. The programme increases traffic and revenue through content embedded on the platform and throughout the customer journey, including social media and short video platforms, and SEO.
Travel Packages
Unlock the potential of package rates to help you expand and accelerate business growth by capturing cross-regional customers. Our two package programmes offer exclusive hotel discounts for users who have booked or planned to book air tickets, train tickets, and other travel products. Benefits to hotels include additional web traffic, listing priority, and increased marketing resources.
Hotel+X
The Hotel+X programme transforms every stay into a personalised journey by combining lodging with value-added items that deeply resonate with the traveller’s personal interests. This might include airport transfers, early/late check-out, meals, laundry service, lounge access, childcare, and more.
Join global leaders in hospitality when you become our partner.
ACCOR
BANYAN TREE
IHG
MARRIOTT
MANDARIN ORIENTAL
Hillton
SHANGRI-LA
HYATT
ACCOR
BANYAN TREE
IHG
MARRIOTT
MANDARIN ORIENTAL
Hillton
SHANGRI-LA
HYATT
Frequently asked questions.
It is now free and easy to become a Trip.com Group partner. Here are the steps property owners can take to list their properties:
1Create an account to manage your property in eBooking, our extranet system for accommodation partners, which boasts a wide range of features to manage and optimise your property on our websites.
2Submit your property information.
3Wait for your audition.
4Sign the e-contract.
The property information required when you sign up includes:
1
Property type
2
Property info (e.g., address)
3
Property photos (we recommend uploading a minimum of 3 high-resolution photos showing: the property’s exterior with the hotel’s sign, public areas, and a room photo with a bed)
4
Qualification documents
5
Settlement information
6
Contract information
7
Room information
8
Property policies
9
Amenities
The audition process, when your listing is reviewed by our staff, usually takes 7-10 working days. You can check your results on the eBooking site, or by email. Feel free to contact us at hotelsupport@trip.com for any problems during your listing process.