Diversity, Equity, and Inclusion at Trip.com Group

Diversity, equity, and inclusion

We foster an inclusive workplace that values diverse perspectives, backgrounds, and experiences of our team members.

Statement.

At Trip.com Group, we actively cultivate an inclusive and empowering environment that inspires and supports all members of our organisation. Our global brands provide an inclusive platform that encourages people from all walks of life to connect and foster a sense of belonging through travel.

We recognise that openness to the unique experiences and voices of our team members, customers, partners, and stakeholders is essential to driving innovation and achieving sustainable success.

As an organisation, we are dedicated to creating an environment where everyone feels respected, valued, and empowered, reflecting the rich tapestry of our global community.

We are active in 30+ markets

We employ colleagues from 60 countries and regions

We speak 30 languages

43% mid-level management positions are held by women

We offer RMB 1 billion in childcare subsidies

Our purpose.

To pursue the perfect trip for everyone, while building a global community that celebrates our diversity as a strength.

Employees

We encourage all employees to achieve their highest potential by offering a welcoming and supportive workplace. We truly value our team’s diverse backgrounds and viewpoints, and have built a workplace that fosters open communication and a sense of belonging.

Customers

We respect customers of all backgrounds and are dedicated to helping them to pursue their perfect trip.

Partners

We value our partners around the world and acknowledge that our differences can be our greatest asset.

Employees

Meet the team through our employee blogRead More

“

Our company culture is very open and inclusive, strongly emphasising diversity. There is no strict hierarchical system, and everyone is encouraged to express their thoughts and ideas, with each person's perspective receiving equal respect.

- Sho Izaki, Senior Market Manager, Japan

”

Diversity and inclusion in our team.

We believe that embracing individuals from various cultures, backgrounds, and perspectives makes our workforce stronger. We make every effort to ensure that our team represents diverse perspectives and provides opportunities for everyone to excel.

Global Perspectives

A diverse workforce can contribute fresh perspectives and viewpoints, while also enhancing our understanding as a company of the needs of different user demographics across various regions. Our talent recruitment initiatives span the globe, encompassing China, Southeast Asia, Europe, and the United States, attracting and bringing together employees with different backgrounds, experiences, and perspectives.

Female Leadership

We believe firmly that commitment to gender equality makes our company stronger and our workplace a more welcoming one. Today, women make up more than half of Trip.com Group employees, far exceeding the average for tech companies. Importantly, women hold 43% of mid-level management positions, while accounting for nearly one-third of management roles at the vice president level and above.

Supporting Families

We’re committed to supporting mothers and families. Most recently, we launched a global maternity allowance policy, providing RMB1 billion in subsidies to employees with new children, regardless of gender. Moreover, we support pregnant employees with facilities and policies including travel subsidies and mother-and-baby rooms. And our hybrid working policy empowers families to enjoy an improved work-life balance.

Global Perspectives

Female Leadership

Supporting Families

Global Perspectives

Building a workplace for everyone.

We value our people and help them to thrive, with programs and policies that offer flexibility to suit the individual, opportunities for personal development, and respect and openness to new perspectives.

Flexible Working

We are pioneers in hybrid working arrangements, with a hybrid work policy implemented in 2022, which gives employees the option of working remotely two days a week. The policy has been embraced by two-thirds of our global workforce and is especially popular both among employees with children, and for employees under the age of 25. The policy has saved employees over 300,000 hours in commuting time, and given them an extra 100 hours of sleep annually.

Trip.com Growth Academy

We are committed to talent cultivation and team building, helping employees to develop themselves professionally and cultivate their leadership skills. Our Trip Growth Academy platform provides more than 35,000 online and offline courses, led by leading professionals and academics. We offer training courses for employees at all stages of their career paths, with educational resources available in 32 countries and 155 cities, including 300+ courses in English for our overseas employees.

Flexible Working

Trip.com Growth Academy

Nurturing an inclusive environment – worldwide.

Seeking different perspectives and being open to new experiences is what travel is all about. We’re committed to bringing people together all over the world, and to supporting the travel industry to be more equitable and inclusive for everyone.

The power of travel

Travel has the unique ability to break down barriers and foster respect, empathy, and kindness among people of radically different backgrounds. While exploring and celebrating our differences, we connect with one another on a human-to-human level and are reminded of our shared global community. We are dedicated to making these connections happen among travellers, partners, and suppliers worldwide.

The power of travel

Awards.

We are proud to be recognised as a leader for recruitment, employee wellbeing, and diversity, equality, and inclusion in the workplace