Flights
Give your customers trust in booking and comfort in flying
Our flight business provides comprehensive solutions for global airlines and travel partners. We offer a robust distribution platform, connecting carriers with millions of travellers. Our services include dynamic pricing, inventory management, and data analytics. With cutting-edge technology and industry expertise, we help airlines optimise revenue, enhance efficiency, and improve customer experience in the competitive aviation market.
Join our world-leading network of airline partners.
Covering 3,400+ airports in 220+ countries and regions
airline partners
queries processed per day
customer service staff providing 24/7 customer service
routes
Join the hundreds of airlines who work with us to connect travellers to destinations around the world.
Contact Us Boost your airline marketing effectiveness.
Tailored promotions
From one price deals to BOGO (Buy One Get One) offers, we provide a range of promotional strategies to meet your specific objectives and target various traveller segments.
Strategic marketing campaigns
Capitalise on seasonal travel trends and market opportunities by participating in our data-driven marketing initiatives designed to increase bookings and revenue.
Comprehensive advertising solutions
Influence travellers throughout their journey – from initial search to final booking – with our full-funnel suite of digital advertising tools and platforms.
High-value package solutions
Promote and sell flights as part of a package, benefitting from our immense partner network, which includes millions of partners spanning the entire travel industry chain, from accommodation to car rentals to tours.
Partner with Trip.com Group to expand your flight sales channels.
Global reach.
Access to 6 global travel brand websites, bringing you extensive market coverage and a large pool of potential customers
Corporate travel network.
Our B2B network includes more than 15,000 large enterprises and 980,000 growing enterprises, helping you reach more business travellers
When you partner with us, you reach more than 400 million travellers around the world
We have more than 400 million registered users who trust our platform when they book their travel. They know they can rely on the Trip.com Group for flexible booking options, outstanding choice of products, the best prices, easy-to-use technology, and award-winning customer service.
By partnering with us, you’ll become part of our highly trusted and global network, reaching millions of customers all around the world, from corporate travellers to families to honeymooners. Our four-tier membership system also makes it easy to identify the highest-spending, highest-value travellers, and optimise your pricing and promotions to target your preferred audience and attract the customers you want the most.
Trip.com Group provides convenient flight management tools for every step of your customer’s journey.
Easy-to-use platform
Our semi-self-service platform helps your customers efficiently manage flight bookings, including online modifications and cancellations.
Flight tracking
Our real-time flight status tracking feature promptly notifies you and your customers of flight changes, enhancing the service experience.
Flexibility and protection
We offer flexible transfer ticket options and comprehensive protection, helping your customers deal with various travel plan changes.
Partners-inclusive membership system.
We empower our partners with shared member rewards, membership systems, bonus points, and toolkits. By the end of 2023, we have established cooperation with 24 airlines on New Distribution Capability (NDC).
Total convenience.
Provide one-stop self-service ticket booking, change, and cancellation services
Comprehensive services.
Our Flight+ X solution provides pricing, routes, and risk control services for partners
Integrated itineraries.
Connects up to 6 integrated international flight tickets and travel itineraries
AI-powered.
Our Flight AI provides AI-based flight service solutions
Flight AI: Civil Aviation Market Insights.
When you partner with the Trip.com Group, you’ll benefit from our cutting-edge travel technology, including new AI tools. We make innovation a priority, and in 2023, we invested CNY12.1 billion in product research and development – about 27% of our net revenue, outperforming most Internet companies globally.
We’re using the data generated each day on our platforms to proactively improve the user experience and supply chain quality.
We’re currently accelerating the deployment of AI in all business lines, pushing the automatic issue resolution rate of AI chatbots to 70.
We’re already getting results: the integration of AI with our search engine drives an increase of 4% in conversion and a reduction of 11% in search efforts.
For our flight booking platform and aviation partners, we’ve developed Flight AI, a comprehensive data visualisation and analysis platform for the civil aviation market, offering:
Massive data integration
Incorporates search, capacity, price, flight status, booking behaviour, and passenger characteristic data to provide a holistic market view.
User-friendly interface
Features diverse dashboards with simple data query interfaces and easy-to-understand visual displays, meeting daily monitoring and thematic analysis needs.
Intelligent decision-making support
Utilises algorithms to predict demand, suggest price adjustments, and provide real-time monitoring alerts. Helps airlines improve revenue management efficiency and make decisions on new route planning.
Join global leaders in aviation when you become our partner.
Contact us to become an airline partner
Contact UsFrequently Asked Questions
